Telephone: 01482 621800

Data Protection - Privacy Policy

1. General

Name of the body registered with the Information Commissioner: Burstalls Solicitors

Data Protection Officer:    David Rosenberg

If you have a complaint:    Please refer any complaints firstly to our DPO. Thereafter you may make complaints directly to the Legal Ombudsman or the Information Commissioners Office whose contact details are in our Terms of Business or are available on the internet.

We at Burstalls of course take the confidentiality and security of your data extremely seriously. As part of our professional obligations as lawyers, we are under ethical duties to maintain the confidentiality of all and any data you give us.

However, we also have to comply with requirements under data protection legislation, which is why we are giving you this notice setting out how we will deal with any data you entrust to us, how long we will keep it, who we will share it with and what other steps we may be taking with your data.

On instruction: Anti-Money Laundering & Terrorist Financing

We will be asking you for data that will enable us to perform our duties under the fraud, anti-money laundering and terrorist financing legislation, and any processing of that data will be limited to preventing or detecting possible fraud, money laundering or terrorist financing activity. That legislation will require us to keep that data for 5 years from the end of our relationship. It further requires us to share that data with law enforcement to the extent necessary to prevent or deter such offences.

2. On instruction: other work you instruct us to carry out

On instruction to act for you, and throughout the retainer you have with us, we will be asking for all kinds of personal information in order to enable us adequately to perform our legal services for you. The data you provide will be kept confidential within the firm and used to enable us to provide such legal advice and assistance to you and others as you may have requested or which we deem to be necessary to the retainer.

3. Use of other professionals as part of our legal services

Further, with your consent we will be sharing your data with other professionals as part of the delivery of our legal services to you, such as search agencies, local authorities, estate agents, barristers, experts, courts and court officials/insurers and other professionals as part of our legal retainer with you. Those other agencies are also obliged to maintain the confidentiality of your data.

4. Retention of your data

We will retain your data for only so long as is necessary, consistent with our professional duties to maintain records for our professional purposes. These purposes include retaining your data for a minimum statutory period (which is normally 6 years, but may well be longer in individual cases), retaining data in order to reconstitute a file in the future, for professional duties such as undertaking conflict searches or for other record purposes.

Once we deem your data to be longer essential, we will delete it.

We may also use your data – suitably anonymized – for record or statistical research purposes.

5. Marketing by us

Occasionally, we may also wish to communicate with you about other services we offer which we feel may be of interest or relevance to you. We would like to be able to do this both during the retainer and also after your matter is over. We may communicate with you either by post, email or by other electronic means.

6. Your Rights

You have certain rights over the data that you entrust to us.

These include your rights to:

  • be informed (in a Privacy Notice such as this) and for that information to be clear, unambiguous, comprehensive and not confusing
  • access information upon request
  • rectify and correct any incorrect data
  • erasure (right to be forgotten) subject to our rights to refuse to do so on legal grounds
  • restrict our processing of your data
  • portability of your data (which is not something we do)
  • object to our processing of your data, subject to our right to refuse on legal grounds
  • automated decision making/profiling (which is not something we do)

For further information see ICO website:

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